Frequent Craftsman Storage Door Opener Issues (and Options)

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A collage of different types of garage door sensor.

Consolation has taken over our lives, and the Craftsman storage door opener makes accessing your storage a pleasurable expertise. An automated storage door provides extra than simply consolation; it gives security and safety. With consolation and safety as the primary motive to personal a craftsman storage door opener, making certain it’s in good working order is necessary.

Craftsman storage door openers generally have issues. Listed below are some Craftsman storage door opener issues and their options:

1. Storage door received’t shut (sensor drawback)

2. Storage door received’t open (defective distant)

3. Storage door opener defective (wall management)

4. Storage door not shifting

Associated To: Commonplace Storage Door Dimensions and Sizes | Elements of a Storage Door | Residential Storage Door Designs

1. Storage Door Gained’t Shut (Sensor Drawback)

An old sensor installed on a garage door.

In case your storage motor lights flash and the door doesn’t shut, rely what number of occasions the storage door gentle flashes. Ten flashes imply the issue is almost definitely the protection sensors.


If there’s something that blocks the sensor, you should take away it. Something that obstructs the sensor may cause the storage door to not shut. One of many huge obstruction issues is spider webs and grime on the sensor.

The Craftsman storage door opener makes use of a send-and-receive sensor. An unintentional bump might have offset the alignment of those sensors. Utilizing the sensors indicator lights and these three steps is the simplest option to repair it:

  • The sending sensor has a yellow gentle to indicate it’s on, and step one is to make sure the yellow gentle is seen.
  • The receiving sensor has a inexperienced gentle. If the inexperienced gentle is on, then alignment shouldn’t be the issue.
  • If the inexperienced gentle is off, you should regulate the sensors till the inexperienced gentle is on. As soon as each lights work, your alignment is full, and you may retry to shut the storage door.

The Craftsman storage door opener design makes use of fault codes to assist find sensor issues and helps slim the search. The motor has troubleshooting LED lights that flash a sure variety of occasions to point whether or not the sensors are misaligned and if a wire has a brief or is disconnected. Suppose you tried to align the sensor and nonetheless haven’t any lights come on; use the troubleshooting LED lights to establish the failure.

If in case you have an outdated chain-drive storage door opener, these three codes will assist establish the issue:

  • If the sensor wire is disconnected, the troubleshooting LED will flash as soon as.
  • A shorted wire will flash twice.
  • 4 flashes point out {that a} slight adjustment to the sensor is required for correct alignment.

The troubleshooting LED works barely in a different way on newer chain and belt drive Craftsman storage door opener fashions. It nonetheless works with a LED gentle however makes use of arrows that flash up and down and provides extra data surrounding the fault code. If in case you have a more moderen mannequin, these 4 codes will establish the fault:

  • If the sensor wire is disconnected, damaged, or not put in, the LED arrow will flash one’s up and one’s down.
  • A sensor with a shorted or reversed wire will flash up as soon as and down twice.
  • If one thing obstructs the sensor or is misaligned, the LED flashes up as soon as and down 4 occasions.
  • If there’s a momentary misalignment or obstruction of the sensor, the LED will flash up 4 occasions and down six occasions.

If the code recognized a connection drawback, it’s almost definitely a unfastened wire. Begin with the security sensor wiring on the motor and search for a foul or unfastened connection. If the wiring on the motor appears so as, transfer to the sensor and verify if a unfastened or dangerous connection isn’t on the sensor itself.

If the code reveals a damaged wire, it might be difficult, particularly if the wiring runs via partitions. Search for seen harm or damaged wires and repair what you’ll be able to. For the hard-to-reach wires, get help from somebody skilled to assist. You must check your sensors in case you checked all of the wires are linked and dealing.

2. Storage Door Gained’t Open (Defective Distant)

A person holding a remote for garage door.

In case your storage door doesn’t open, it might be a defective distant. First, check the distant; then widen the faultfinding search as soon as the distant as a attainable drawback is eradicated.


The Craftsman storage door opener has a distant lockout function that forestalls the door from being opened with the distant. Disabling the lockout function will give the distant entry to open the storage door. If the lockout function shouldn’t be the problem, flip your focus to a lifeless distant battery or sign interference.

Listed below are three brief steps to establish in case your distant entry drawback is the lockout function:

  • Press the distant and see if the storage door opener gentle flashes twice.
  • Go to the wall management panel. If the inexperienced LED flashes, it means the lockout function is enabled.
  • Press the lockout button for 2 seconds to disable the lockout function.
  • Check to see if the distant opens the storage door.

When you get rid of the lockout function as a result of your distant isn’t opening the door, the issue could also be sign interference. Radio interference prevents the storage door from receiving a sign out of your distant and will trigger the distant to not open the storage door.

Three simple steps can establish sign interference:

Useless batteries or distant programming is one other attainable trigger for the distant not opening the storage door. Two simple steps can establish a lifeless battery or programming failure as the issue:

If in case you have explored all these steps and the Craftsman storage door opener nonetheless received’t open, it might be time to contact a technician to come back and help you.

3. Storage Door Opener Defective (Wall Management)

A man installing a garage sensor.

A defective wall management or wall management wiring might trigger the Craftsman storage door opener to not work.


Wiring isn’t the fault with a wall management unit, however rodents have been identified to wreck wires. Step one is to examine the seen and hidden wires.

5 steps that will help you establish defective wiring that’s seen:

Testing hidden wires are a bit trickier and can rely upon the wall management unit having a LED gentle or a digital display screen. Listed below are three steps to verify a wall management with a LED gentle:

In case your storage door didn’t transfer while you touched the 2 wires of the wall management, the wiring from the wall management to the motor unit might be defective.

Observe these six steps to substantiate whether or not the wiring from the wall management to the motor unit is broken:

Seven steps to check a digital wall management:

4. Storage Door Not Transferring

A man in his car holding a remote control for a garage.

Your storage door received’t open for 2 causes: a blocked storage door or a blocked opener trolley.

However different potential causes embrace a defective RPM sensor and an overheated motor. The Craftsman storage door opener will present fault codes that will help you pinpoint one in all these 4 points.

Whereas trendy variations operate with arrow lights, older storage door openers show these points with a single LED gentle. If you happen to solely have a single LED gentle, it should flash 5 occasions to inform you that one in all these 4 parts is damaged or wants consideration.

When the identical element faults happen on the brand new storage door opener, the arrow gentle will flash as soon as up and 5 occasions down to point that you’ve got a blocked storage door, blocked opener trolley, overheated motor, or RPM sensor drawback.


Step one is to let your storage door opener unit settle down. If the storage door was repeatedly opened simply earlier than the issue, ready a half hour is beneficial. If the Craftsman storage door opener works after half-hour, an overheated motor was probably the trigger.

If you happen to didn’t use the door inside half-hour earlier than the issue, it’d want a logic board reset. Unplug the primary energy supply to the storage door opener for 1 minute. The one minute with out energy will routinely reset the logic board. Restore the primary energy to the storage door opener. The logic board reset could repair the issue.

Manually open the storage door by pulling the emergency launch rope whereas making certain the door latch retracts. Pulling the discharge rope will disconnect the storage door from the trolley so you’ll be able to manually open and shut it to see if it runs easily. If the door latch is locked, the door received’t open. Search for any obstructions or a bent door observe that might trigger the door to not transfer.

A bent or broken storage door opener rail might hinder trolley motion if the door strikes freely alongside the rails. Search for harm to the rail and exchange any damaged items.

Transfer the inside trolley alongside the observe in a single route to see if there’s any hindrance. You do that by activating the storage door opener. Activating the storage door opener will transfer the observe in one other route so you’ll be able to verify it once more. Change the rail or restore it if the harm is discovered alongside the rail the place the inside trolley stops.

The RPM sensor determines the motor velocity. The motor RPM sensor could have to be changed if the inside trolley strikes 6 to eight inches and there’s no rail harm as a result of it’s not detecting motor velocity.